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Support
At Folium, we're here to support your natural medicine journey every step of the way. While we do not grow or manufacture the products we dispense, we work closely with licensed producers to ensure product quality and patient safety.
If you believe a product is faulty, please stop using it immediately. To investigate any issue, the supplier or distributor may require the product to be returned for assessment before a resolution can be offered. We’re happy to help facilitate this process on your behalf.
Product or Device issues?
Text or Call us
Our team is here to help. If you have encountered a fault or concern with a product or device, please stop using it and reach out to us as soon as possible.
Text us on 0482 079 652 or use the chat box in the bottom right corner of our website.
If you prefer to speak to someone directly? Call us on 02 9166 5719 and one of our friendly dispensary team members will be happy to assist you.
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customer?
Receiving your natural therapies have never been easier.