FAQs Page

Frequently Asked Questions

Don’t see a question here that you need help answering? Please feel free to call us on +61 2 9166 5719 during office hours and we would love to help. Alternatively, feel free to contact us via email [email protected].

Natural therapies are utilized for therapeutic purposes under the guidance of a healthcare professional. They consist of specific elements that may offer medicinal benefits. Natural therapies may include the use of medicinal cannabis under the discretion of your health care provider.

To obtain natural therapies, you’ll need a prescription from an authorized healthcare professional. Bring your prescription to our pharmacy in North Strathfield, and our pharmacists will assist you with the dispensing process. Alternatively, you can upload your prescription and relevant paperwork here, and
we will securely and conveniently deliver it to you.

You can collect your prescribed natural therapy products from our pharmacy in North Strathfield at 3A/11 George Street. Free 2-hour parking is available at Bakehouse Quarter. Alternatively, we are a short 2-minute walk from North Strathfield train station (Hamilton Street East Exit).

Natural therapies may be recommended for various conditions, such as chronic pain, epilepsy, multiple sclerosis, and nausea associated with chemotherapy. Your eligibility will be evaluated by your healthcare provider.

It is recommended to start a discussion with your general practitioner initially, as they have a comprehensive understanding of your overall health. If your GP does not prescribe natural therapies, we can guide you to a GP within our network who specializes in natural therapies, provided you meet the eligibility criteria.

We provide a variety of natural therapy products. The specific form prescribed will depend on your condition and the recommendations of your healthcare provider.

Our pharmacists will provide detailed instructions on how to use your prescribed natural therapy product, including dosage information. Always adhere to your healthcare provider’s recommendations.

Like any treatment, natural therapies may have side effects. Your healthcare provider and our pharmacists will discuss potential side effects with you. It’s crucial to promptly report any adverse reactions.

Coverage varies among insurance providers. Verify with your insurance company to determine if they cover natural therapies.

Travel regulations differ, and it’s essential to check local and international laws. Carry your prescription and relevant documentation, and inform airline and customs authorities in advance.

Certainly, you can upload your natural therapy prescriptions by clicking here. Alternatively, call or visit us in person to have it dispensed at our pharmacy in North Strathfield.

We are open Monday-Friday from 9 am to 5:30pm.